The History panel records every conversation between a mentorAI and its learners. Administrators can review transcripts, apply filters (date, sentiment, topic, category), and export data for deeper analysis—revealing learning trends, common pain points, and opportunities to improve both course content and mentor behavior.
Administrator
View every session the mentor has had, with user identifiers or Anonymous labels if the mentor is set to anonymous.
Click any session to open the full learner question and mentor response thread.
Narrow results by Date Range, Sentiment, Topic, or Category to focus your review.
Download filtered or full histories for analysis in spreadsheets or BI tools.
Identify frequent questions, learning gaps, and tone alignment to guide prompt tweaks or additional training materials.
- Sign in to mentorAI
- Click the mentor’s name dropdown
- Select History
- See every chat session plus user identifiers (name, username, email, or Anonymous)
- Click a session in the left‑hand list
- The full transcript appears, showing the learner’s questions and mentor’s responses
- Date Range – limit to a semester, week, or custom period
- Sentiment – isolate positive or negative reactions
- Topic – focus on specific subjects
- Category – filter by predefined learner categories
- Click Export
- A CSV downloads containing the visible (filtered) data for off‑platform analysis
Filter by negative sentiment or repeated questions to spot concepts that confuse learners.
High‑frequency topics may indicate areas needing clearer explanations or additional resources.
Review transcripts to ensure the mentor’s language aligns with institutional guidelines and learner expectations.
Use findings to tweak the system prompt or add new datasets that address common queries.
Exported histories provide evidence of learner support and instructional effectiveness.
By accessing, filtering, and exporting chat histories, administrators gain actionable insights to continuously improve both the mentorAI and the educational experience it supports.