User Migration

Purpose

Move an existing user from one tenant to another while controlling their permissions.

Remove the User’s Access to the Current Tenant

• In Data Manager, expand Core and open User Platform Links.
• Locate the target user (example: AshenBrown15, ID 126).
• Edit that user’s platform-link entry.
• Clear both Admin and Active check-boxes.
  • This prevents the user from using admin tools and stops access to the tenant.
• Click Save.

Add the User to a New Tenant

• Still in User Platform Links, choose Add User Platform Link.

• Search for and select the same user (ID 126).

• Pick the destination platform (example: editech).

• Set the desired permissions:

  • Is Admin – lets the user reach admin panels
  • Is Staff – grants access to edX courses
  • Active – allows log-in to the platform

• Click Save.

Result

The user is now removed from the original tenant and added to the new one, with permissions exactly as configured.