Tenant-User Association

Purpose

Create a tenant-admin user who can manage more than one tenant.

Create the Admin User

• In Data Manager, expand IBL AI Services and click New Tenant Users.

• Enter the new person’s Name, Email/Username, and Password (e.g., “Ashlin B12”).

• Ensure this user is an admin:

  • edX RO stays Instructor (default)
  • Web RO stays IBL Admin (default)

• Choose the appropriate Platform, select an existing tenant, type the password again, and click Save.

• Look for the green confirmation message showing the user was created.

Link the User to a Second Tenant

• Return to Home → User Platform Links.

• Note the newly created user’s ID (example: 129).

• Click Add User Platform Link.

• Search for and select that user (recent entries appear first).

• Pick a different Platform (example: editech).

• Check Is Admin and Is Staff.

  • Marking Is Staff also grants ATX access for course-authoring tasks if desired.

• Click Save.

Result

The user now appears as a Tenant Admin in each chosen tenant and, where selected, as staff with course-authoring privileges.