The Users tab shows who is using a specific mentorAI, how often they access it, and when activity peaks.
Filter by time ranges, view live and historical counts, scan access-time heatmaps, and drill into per-user details (messages sent and last active) to guide outreach and support.
Instructor · Administrator
View currently logged-in users, users active in the last 30 days, and the total registered users for the mentor.
Switch between Today, Past 7 Days, Past Month, or a Custom Date Range.
All tables and charts automatically update to match your selection.
Track how many unique users engaged with the mentor within the selected period.
See a time-of-day/day-of-week grid where darker shades indicate higher user activity—helping you quickly spot peak hours.
For each user, view:
- Name/Username
- Messages sent (specific to this mentor)
- Last active timestamp
- In the mentor header, click the Analytics button.
- Select the Users tab.
- Choose Today, 7 Days, Past Month, or Custom.
- All counts, charts, and tables refresh to match your selection.
- Review the currently logged-in, last-30-days, and total registered users metrics to gauge adoption and growth.
- Use the chart to observe growth or decline in unique users over time.
- Identify peak access windows (darkest cells) to schedule announcements, office hours, or reminders when most students are online.
- Sort or filter the table to find users with:
- High message volume
- Recent activity
- Inactivity for targeted follow-up
Filter for inactive or low-activity learners and send personalized reminders or learning resources.
Use the heatmap to time office hours or content releases when most learners are active.
Track 30-day activity and active-user trends to confirm adoption following new mentor launches or updates.
Combine messages sent and last active to identify learners who need help (e.g., those with high activity but low success rates or long inactivity).
Export or share clean user counts and peak-time visualizations to demonstrate engagement and participation patterns.
The Users tab helps you understand who is engaging, when they engage, and how often they interact—so you can deliver timely, data-driven support to your learners.