The Overview tab gives instructors and admins a quick pulse on mentor usage—showing active users, message volume, topics, and session trends.
Compare activity against last month, filter by time range, and spot engagement patterns to guide instructional and operational decisions.
Instructor · Administrator
See how many learners engaged with the mentor and compare to the previous month.
Track total messages exchanged with the mentor and view month-over-month changes.
Identify which subjects or questions were discussed most during the selected timeframe.
Visualize individual learner sessions (a conversation window containing one or more messages) over time.
Switch between Today, 7 Days, Past Month, or a Custom Date Range to refine the analysis.
See per-day engagement counts within the chosen period to spot spikes and lulls in activity.
- In a mentor’s header, click the Analytics button to open the analytics panel.
- You’ll land on (or switch to) Overview to see headline metrics and charts.
- Choose Today, 7 Days, Past Month, or Custom to focus the analysis window.
- Review Active Users and Messages for the chosen period, noting the comparison to last month.
- Check Topics for the month or selected period to understand what learners are asking most frequently.
- Use the Sessions Graph to view conversation volume patterns and identify peaks or troughs.
- Review Daily Active Users to pinpoint specific high- or low-usage days.
- Use insights to adjust prompts, add datasets, tune tools, or schedule outreach to improve engagement.
Validate adoption after launching a mentor or new module; plan engagement nudges on low-usage days.
Topic frequency highlights where to add examples, FAQs, or short micro-lessons.
Identify busy periods (e.g., around assignments or exams) to anticipate support needs.
Compare analytics before and after prompt or dataset changes to measure their impact.
Share month-over-month trends to demonstrate mentor usage, engagement growth, and instructional value.
The Overview tab is your at-a-glance dashboard for mentor usage—helping you understand who is engaging, how often, and what they need, so you can respond quickly and effectively.