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Management

Accessing the Team-Manager Dashboard

  • Sign in with a Team Manager role.
  • You land on the Reports section by default.

Reports for Individual Learners

Filter Options

  • Set a date range.
  • Search by pathway, learner name, or enrollment status.
  • Click Apply Filters to update the list.
  • Remove filters to view every learner you manage.

Download

  • Click CSV to export the filtered (or full) learner list.

Group Reports

  • Shows all teams you manage (e.g., five groups in this demo).
  • Use the same filter bar to narrow results.
  • Export a CSV for group-level data.

Notifications

(Covered in a separate demo, but key points included here)

  • Send messages to specific learners, one or more teams, or an individual.

  • Choose delivery channel:

    • Email
    • Events (in-platform)
    • Others as enabled
  • Optional: schedule a send date.

  • Type your message and preview it before sending.


Assignments

  • You can assign any of the following to learners or entire teams:

    • Courses
    • Programs
    • Pathways
    • Skills
    • Credentials

How to assign:

  • Select the item type (e.g., Course).
  • Choose the specific course, program, etc.
  • Search for a learner or select a team.
  • Confirm to add the assignment.
  • All active assignments appear in the list below.

Downloads

  • Access the same report types tenant admins see, but scoped only to the learners and teams you manage.
  • Use these files for deeper analysis or record-keeping.

Key Takeaways

  • Reports give learner-level insights with flexible filtering and CSV export.
  • Group Reports mirror that functionality for entire teams.
  • Notifications let you reach learners directly from Analytics.
  • Assignments enable quick enrollment in courses, programs, and more.
  • Downloads provide segmented analytics identical to tenant-admin reports—only limited to your own teams.

With these tools, a Team Manager can monitor progress, communicate with learners, and assign learning paths—all without tenant-admin privileges.