Configure and manage external credential providers (e.g., badging vendors) and map your platform-issued credentials to those providers so credentials are issued externally while remaining managed within your platform.
- Click your tenant name.
- Go to Advanced.
- Scroll to the bottom to find:
- Provider Configuration
- Credential Mapping
Use this to add, edit, enable/disable, or delete an external provider.
- Open Provider Configuration.
- Enter:
- Provider name
- Configuration (provider-specific settings)
- Enabled (toggle on/off)
- Click Save.
- Editing looks the same as adding, except fields are pre-filled.
- You can delete providers you no longer need.
- Enabled providers appear in the mapping step.
Once a provider is configured, map platform credentials to the provider’s templates.
- Open Credential Mapping.
- Select:
- Credential
- From the list created in your platform (typically from the course overview page)
- Provider
- External Template ID
- The credential/template ID from the provider
- Credential
- (Optional) Add:
- Group ID
- Additional metadata
- Click Save.
- Credential name and provider are fixed after creation.
- Optional fields (e.g., group ID, metadata, external template ID) can be added or updated.
- The credential is created and managed in your platform.
- The mapping links it to the external provider’s template.
- When issued, the credential is issued by the external provider using that mapping.
You can self-manage external credential providers and seamlessly issue credentials through them—without duplicating workflows or leaving the platform.