Notifications let instructors and tenant admins send custom messages to learners and manage all automated alert templates in mentorAI.
You can compose ad-hoc announcements (sent by push and email), schedule them, choose recipients, and control which system-triggered emails are active—editing their wording to match your tone, voice, and institutional branding.
Instructor · Administrator
View notifications you’ve received via the bell icon in the header; many alerts are also delivered by email.
Write your own subject and body, send immediately or schedule for later, and target specific learners or cohorts.
Send now or choose a future date/time (e.g., next week’s announcement).
Select one or multiple learners before sending.
Enable or disable templates (e.g., Platform Invitation, Learner Progress – Weekly) and edit their copy to fit your tone and policies.
Turn individual templates on or off. When active, they fire automatically based on their associated trigger event.
- Click the bell icon in the header to review recent notifications (push/email).
Click View All → New Notification.
Fill Preview (Subject) and Content (Body), e.g.:
“Hello—checking in on your mentorAI experience. Is there anything we can do to assist or improve your time on the platform?”
Recipients: Select one or multiple learners.
Timing: Choose Send Now or Schedule for later.
Click Send — the message is delivered to learners’ inboxes (and email, if configured).
- Open the Alerts tab.
- Browse built-in templates (e.g., Platform Invitation, Learner Progress – Weekly).
- Toggle templates On/Off to control delivery.
- Click Edit to customize:
- Wording and tone
- Branding elements
- Links or policy notes
- Click Save — active templates send automatically when their triggers occur.
- Check delivery via the bell inbox and email.
- Adjust wording, recipients, schedules, or template toggles as needed.
Schedule weekly reminders or study check-ins for specific cohorts; pair with the Learner Progress template for consistency.
Keep Platform Invitation active to automate invites and customize its tone to match your institution’s branding.
Send ad-hoc guidance to learners flagged by analytics (e.g., low activity) with helpful resources and office-hour links.
Edit templates to include exam schedules, academic integrity notes, or LMS submission deadlines.
Experiment with different subject lines or message styles in custom notifications; track outcomes in analytics.
With Notifications, you control both one-off announcements and automated alerts—so learners get the right message, at the right time, in the right voice.
Proactive Learning Recommendations is a notifications enhancement that automatically sends mentor-generated study suggestions to learners on a schedule you control. Enable the template once, choose which mentors power the recommendations, add an optional per-mentor prompt to steer the guidance, and target who receives the emails and how often they’re sent.
Instructor · Administrator
Toggle one template On for your tenant, then pick the specific mentors that will supply recommendations.
Add a short prompt per mentor (e.g., “This is a career path planner”) to shape the recommendations learners receive.
Send to All Learners or Active Learners (logged in within the last 30 days).
Set delivery to Daily, Weekly, Monthly, or a Custom cadence; choose the time and time zone.
Once active and saved, messages are sent on your schedule with recommendations based on the selected mentors and prompts.
- Go to Notifications and open the Alerts tab.
- Find Proactive Learning Recommendations.
- Toggle On to activate across the tenant.
- Click Select Mentors and add one or more (e.g., AI Career Path Planner, Assessment Creator).
- For each mentor, click Edit Prompt and enter guidance that should inform recommendations.
- Save Prompt for each mentor you configure.
- Pick All Learners or Active Learners (last 30 days).
- Choose Daily / Weekly / Monthly or Custom interval.
- Set send time and time zone.
- Confirm the template is Active and click Save.
- The system will start sending on the schedule you defined.
Send weekly nudges with reading targets, practice problems, or reflection prompts aligned to the course week.
Use a mentor like AI Career Path Planner with a custom prompt to deliver role-specific resource suggestions.
Pair with an Assessment Creator mentor to push practice items or rubric tips before deadlines.
Target Active Learners for steady cadence, or switch to All Learners before exams to reach everyone.
With Proactive Learning Recommendations, you can set it once and deliver timely, mentor-informed guidance—keeping learners on track with the right suggestions at the right time.