Notifications let instructors and tenant admins send custom messages to learners and manage all automated alert templates in mentorAI.
You can compose ad-hoc announcements (sent by push and email), schedule them, choose recipients, and control which system-triggered emails are active—editing their wording to match your tone, voice, and institutional branding.
Instructor · Administrator
View notifications you’ve received via the bell icon in the header; many alerts are also delivered by email.
Write your own subject and body, send immediately or schedule for later, and target specific learners or cohorts.
Send now or choose a future date/time (e.g., next week’s announcement).
Select one or multiple learners before sending.
Enable or disable templates (e.g., Platform Invitation, Learner Progress – Weekly) and edit their copy to fit your tone and policies.
Turn individual templates on or off. When active, they fire automatically based on their associated trigger event.
- Click the bell icon in the header to review recent notifications (push/email).
Click View All → New Notification.
Fill Preview (Subject) and Content (Body), e.g.:
“Hello—checking in on your mentorAI experience. Is there anything we can do to assist or improve your time on the platform?”
Recipients: Select one or multiple learners.
Timing: Choose Send Now or Schedule for later.
Click Send — the message is delivered to learners’ inboxes (and email, if configured).
- Open the Alerts tab.
- Browse built-in templates (e.g., Platform Invitation, Learner Progress – Weekly).
- Toggle templates On/Off to control delivery.
- Click Edit to customize:
- Wording and tone
- Branding elements
- Links or policy notes
- Click Save — active templates send automatically when their triggers occur.
- Check delivery via the bell inbox and email.
- Adjust wording, recipients, schedules, or template toggles as needed.
Schedule weekly reminders or study check-ins for specific cohorts; pair with the Learner Progress template for consistency.
Keep Platform Invitation active to automate invites and customize its tone to match your institution’s branding.
Send ad-hoc guidance to learners flagged by analytics (e.g., low activity) with helpful resources and office-hour links.
Edit templates to include exam schedules, academic integrity notes, or LMS submission deadlines.
Experiment with different subject lines or message styles in custom notifications; track outcomes in analytics.
With Notifications, you control both one-off announcements and automated alerts—so learners get the right message, at the right time, in the right voice.