# FAFSA ## Demo iframe ## Description A mentor that guides students through the **financial aid process**—explaining FAFSA steps, deadlines, documentation requirements, and troubleshooting common issues like verification holds. It **does not give speculative financial advice**; it focuses strictly on **official process guidance** and directs students to their campus Financial Aid office when necessary. ## Typical Flow #### 1. Start the conversation **Sample prompts:** “What documents do I need for FAFSA?” “How do I retrieve my FAFSA ID?” “Am I considered dependent or independent?” #### 2. Get process-grounded guidance - Breaks down required documents for all students - Distinguishes requirements for **dependent vs. independent** status - Explains deadlines and next steps - Can provide the official FAFSA site link #### 3. Resolve common issues - Walks through typical roadblocks (e.g., **verification holds**) - Advises when to contact your campus **Financial Aid team** #### 4. Step-by-step help - Provides **clear, ordered instructions** (e.g., recovering a FAFSA ID) - Points to where to get further assistance if needed ## Target Audience **Instructor · Administrator · Student** ## Want This in Your Courses? Ready to give students a reliable, process-accurate guide for FAFSA? Email **support@iblai.zendesk.com** and we’ll enable **FAFSA Mentor** on your mentors—or help you build a solution tailored to your institution.